Refund policy
Due to being a small business, all items are final sale. No refunds or returns. Only exception being an item was damaged during transit.
Receipt or proof of purchase required.
To inquire about eligibility for a return/refund, you can contact us at contactjackasscollective@gmail.com
Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Unfortunately, we cannot accept returns on sale items or gift cards.
Shipping
In the event a package is returned to sender, the buyer is responsible for any additional shipping fees. Tracking is included and sent with every order and is the buyers responsibility to stay up to date with delivery or changes to delivery due to unforeseen issues. Unfortunately I am unable to refund the purchase if an error occurs with delivery and the order is sent back. The order can be reshipped at buyers expense.